Is SendGrid down right now?
SendGrid reports degraded performance. Here is what we know and what to do.
!Degraded
Official status read from status.sendgrid.com, checked 5 minutes ago. Checked every 5 minutes.
Official status
Brazil SMS Carrier Maintenance - TIM
The TIM network in Brazil is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 04 November 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from TIM Brazil handsets when sending via alphanumeric and short codes senders…
- Why it is down
- The vendor has not said why yet.
- Started
- (44 hours ago)
- Current stage
- scheduled
- Affected
- SMS, Latin America
Timeline and every update for this incident
9 more open incidents: Philippines Account Security Carrier Partner Maintenance - Globe, United Kingdom SMS Carrier Maintenance - O2, Japan SMS Carrier Maintenance - SoftBank Mobile
User reports
People press this button when SendGrid is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
Parts of SendGrid
SendGrid reports status per part. In your account you can watch only the parts you use.
| Part | Status |
|---|---|
| Authy 2FA ACCOUNT SECURITY | OKWorking normally |
| Authy App ACCOUNT SECURITY | OKWorking normally |
| Lookup ACCOUNT SECURITY | OKWorking normally |
| Verify ACCOUNT SECURITY | OKWorking normally |
| Verify Events ACCOUNT SECURITY | OKWorking normally |
| Legacy Identity MatchAndAttributes CARRIER NETWORK | OKWorking normally |
| Lookup Identity Match CARRIER NETWORK | OKWorking normally |
| Lookup Line Type Intelligence [Legacy API] CARRIER NETWORK | !Degraded |
| Lookup Line Type Intelligence [Twilio API] CARRIER NETWORK | OKWorking normally |
| Lookup SIM Swap CARRIER NETWORK | OKWorking normally |
| MMS, APAC CARRIER NETWORK | !Degraded |
| MMS Long Code, North America CARRIER NETWORK | OKWorking normally |
| MMS Short Code, North America CARRIER NETWORK | OKWorking normally |
| MMS Toll-Free, North America CARRIER NETWORK | OKWorking normally |
| SMS, APAC CARRIER NETWORK | OKWorking normally |
| SMS, Europe CARRIER NETWORK | OKWorking normally |
| SMS, Latin America CARRIER NETWORK | OKWorking normally |
| SMS Long Code, North America CARRIER NETWORK | OKWorking normally |
| SMS, Middle East & Africa CARRIER NETWORK | OKWorking normally |
| SMS Short Code, North America CARRIER NETWORK | OKWorking normally |
| SMS Toll-Free, North America CARRIER NETWORK | OKWorking normally |
| Verify Silent Network Auth CARRIER NETWORK | !Degraded |
| Voice, APAC CARRIER NETWORK | !Degraded |
| Voice, Europe CARRIER NETWORK | !Degraded |
| Voice, Latin America CARRIER NETWORK | OKWorking normally |
| Voice, Middle East & Africa CARRIER NETWORK | OKWorking normally |
| Voice, North America CARRIER NETWORK | OKWorking normally |
| Conversation Intelligence CONVERSATIONS | OKWorking normally |
| Conversation Intelligence (classic) CONVERSATIONS | OKWorking normally |
| Conversation Memory CONVERSATIONS | OKWorking normally |
| Conversation Orchestrator CONVERSATIONS | OKWorking normally |
| Enterprise Knowledge CONVERSATIONS | OKWorking normally |
| Bulk Export DEVELOPER TOOLS | OKWorking normally |
| Console DEVELOPER TOOLS | OKWorking normally |
| Debugger & Alarms DEVELOPER TOOLS | OKWorking normally |
| Documentation DEVELOPER TOOLS | OKWorking normally |
| Event Streams DEVELOPER TOOLS | OKWorking normally |
| REST API DEVELOPER TOOLS | OKWorking normally |
| Origination AU1 ELASTIC SIP TRUNKING AU1 | OKWorking normally |
| Termination AU1 ELASTIC SIP TRUNKING AU1 | OKWorking normally |
| Origination IE1 ELASTIC SIP TRUNKING IE1 | OKWorking normally |
| Termination IE1 ELASTIC SIP TRUNKING IE1 | OKWorking normally |
| Origination US1 ELASTIC SIP TRUNKING US1 | OKWorking normally |
| Termination US1 ELASTIC SIP TRUNKING US1 | OKWorking normally |
| Flex Admin Console FLEX | OKWorking normally |
| Flex Agent Copilot FLEX | OKWorking normally |
| Flex Agent Desktop FLEX | OKWorking normally |
| Flex Application Platform FLEX | OKWorking normally |
| Flex Billing FLEX | OKWorking normally |
| Flex Conversations FLEX | OKWorking normally |
| Flex Insights FLEX | OKWorking normally |
| Flex Plugins FLEX | OKWorking normally |
| Flex Programmable Chat FLEX | OKWorking normally |
| Flex Programmable Voice FLEX | OKWorking normally |
| Flex Queue Stats FLEX | OKWorking normally |
| Flex Routing FLEX | OKWorking normally |
| Flex Teams View FLEX | OKWorking normally |
| Proxy FLEX | OKWorking normally |
| Content API PROGRAMMABLE MESSAGING | OKWorking normally |
| Conversations PROGRAMMABLE MESSAGING | OKWorking normally |
While SendGrid is down
- Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
- Reply to urgent customers from your normal mailbox.
- Form leads and chats are usually kept and delivered late, not lost.
The full guide: what to do when a service you rely on is down
Recent incidents
- Brazil SMS Carrier Maintenance - TIM, maintenance scheduled
- Philippines Account Security Carrier Partner Maintenance - Globe, maintenance scheduled
- Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands, resolved after 12.3 hours
- Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines, resolved after 3.3 hours
- United Kingdom SMS Carrier Maintenance - O2, maintenance scheduled
- Automated Alert: Minimal Customer Impact, resolved after 4.8 hours
- Japan SMS Carrier Maintenance - SoftBank Mobile, maintenance scheduled
- Japan SMS Carrier Maintenance - SoftBank Mobile, maintenance scheduled
- Japan SMS Carrier Maintenance - SoftBank Mobile, maintenance in progress
- Multiple Destination MMS Carrier Partner Maintenance, maintenance in progress
- Availability, 30 days
- 100% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is SendGrid down right now?
As of 2 Nov 2026, 4:53 am, SendGrid reports degraded performance. 0 user reports in the last 15 minutes.
Is it just me or is SendGrid down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is SendGrid; none means check your own internet, sign-in or browser first.
What should I do while SendGrid is down?
Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
How do I get told when SendGrid goes down?
Add SendGrid to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when SendGrid goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.