SendGrid outage, November 2026: Delayed Email Validation History
SendGrid reported and resolved an incident: Delayed Email Validation History. It lasted 2.8 hours.
OKResolved
From SendGrid's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.8 hours
- Impact
- minor
- Affected
- Logs
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
SendGrid has not given a cause in its updates. We never guess one.
How it was resolved
The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.
Timeline
Oldest first, from the first notice to the resolution. From SendGrid's official status page, in their words.
- investigating
Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating
Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring
Email Validation history in the SendGrid UI is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved
The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
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