SendGrid maintenance, November 2026: US SMS and MMS Carrier Maintenance - Small US Carriers
SendGrid is reporting planned maintenance: US SMS and MMS Carrier Maintenance - Small US Carriers. It is still open.
!Degraded
From SendGrid's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 10.6 hours so far
- Impact
- maintenance
- Affected
- SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America, MMS Short Code, North America, MMS Toll-Free, North America, SMS Toll-Free, North America, MMS Toll-Free, North America
- Window
- 11 Nov 2026, 3:00 pm to 11 Nov 2026, 5:00 pm
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
SendGrid has not given a cause yet. We never guess one.
Timeline
Newest first. From SendGrid's official status page, in their words.
- scheduled
A subset of small networks in the US are conducting a planned maintenance from 10 November 2026 at 20:00 PST until 10 November 2026 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from small US carriers handsets when sending via long codes, short codes and toll free numbers.
What this means for a business
- Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
- Reply to urgent customers from your normal mailbox.
- Form leads and chats are usually kept and delivered late, not lost.
The full guide: what to do when a service you rely on is down
Other SendGrid incidents
- United States SMS Carrier Partner Maintenance, maintenance scheduled
- Search Delays on Enterprise Knowledge, resolved after 4.6 hours
- Delayed Email Validation History, resolved after 2.8 hours
- Chile SMS Carrier Maintenance - Nextel, maintenance scheduled
- SMS Delivery Delays from Twilio to Claro Brazil, resolved after 4.7 hours
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