SendGrid maintenance, November 2026: United States SMS Carrier Partner Maintenance
SendGrid is reporting planned maintenance: United States SMS Carrier Partner Maintenance. It is still open.
!Degraded
From SendGrid's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 10.9 hours so far
- Impact
- maintenance
- Affected
- SMS Short Code, North America
- Window
- 11 Nov 2026, 6:00 pm to 11 Nov 2026, 10:00 pm
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
SendGrid has not given a cause yet. We never guess one.
Timeline
Newest first. From SendGrid's official status page, in their words.
- scheduled
Our SMS carrier partner in the United States is conducting a planned maintenance from 10 November 2026 at 23:00 PST until 11 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from handsets via subset of United States short codes.
What this means for a business
- Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
- Reply to urgent customers from your normal mailbox.
- Form leads and chats are usually kept and delivered late, not lost.
The full guide: what to do when a service you rely on is down
Other SendGrid incidents
- US SMS and MMS Carrier Maintenance - Small US Carriers, maintenance scheduled
- Search Delays on Enterprise Knowledge, resolved after 4.6 hours
- Delayed Email Validation History, resolved after 2.8 hours
- Chile SMS Carrier Maintenance - Nextel, maintenance scheduled
- SMS Delivery Delays from Twilio to Claro Brazil, resolved after 4.7 hours
Hear about the next SendGrid incident as it starts
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