SendGrid maintenance, November 2026: Malaysia SMS Carrier Maintenance - Celcom

SendGrid is reporting planned maintenance: Malaysia SMS Carrier Maintenance - Celcom. It is still open.

Degraded

From SendGrid's official status page, in their words.

What happened

Started
Status
scheduled
Duration
1.7 hours so far
Impact
maintenance
Affected
SMS, APAC
Window
13 Nov 2026, 1:00 am to 13 Nov 2026, 4:00 am
  1. Scheduled
  2. In progressnot yet
  3. Completednot yet

Why it happened

SendGrid has not given a cause yet. We never guess one.

This incident on the SendGrid status page

Timeline

Newest first. From SendGrid's official status page, in their words.

  1. scheduled

    The Celcom network in Malaysia is conducting a planned maintenance from 12 November 2026 at 06:00 PST until 12 November 2026 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.

What this means for a business

  • Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
  • Reply to urgent customers from your normal mailbox.
  • Form leads and chats are usually kept and delivered late, not lost.

The full guide: what to do when a service you rely on is down

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