SendGrid maintenance, October 2026: Mail Settings Maintenance
SendGrid is reporting planned maintenance: Mail Settings Maintenance. It is still open.
!Degraded
From SendGrid's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 9 days so far
- Impact
- maintenance
- Affected
- Event Webhooks, Parse API, SendGrid API
- Window
- 5 Nov 2026, 9:00 am to 5 Nov 2026, 11:00 am
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
SendGrid has not given a cause yet. We never guess one.
Timeline
Newest first. From SendGrid's official status page, in their words.
- scheduled
In order to increase the stability and scalability of our systems, we are performing maintenance on our infrastructure on November 4, 2026 from 14:00 until 16:00 PST. During this time customers may be temporarily unable to manage Mail Settings (Address Allow List, Bounce Purge, Event Notification, Footer, Forward Bounce, Forward Spam or Legacy Email Template) or related Tracking Settings, Event Webhook and Inbound Parse settings. Reading existing settings will function as normally. This maintenance does not impact mail send. Thank you for your patience through this maintenance.
What this means for a business
- Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
- Reply to urgent customers from your normal mailbox.
- Form leads and chats are usually kept and delivered late, not lost.
The full guide: what to do when a service you rely on is down
Other SendGrid incidents
- US SMS and MMS Carrier Maintenance - Small US Carriers, maintenance scheduled
- United States SMS Carrier Partner Maintenance, maintenance scheduled
- Search Delays on Enterprise Knowledge, resolved after 4.6 hours
- Delayed Email Validation History, resolved after 2.8 hours
- Chile SMS Carrier Maintenance - Nextel, maintenance scheduled
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