Is Salesforce down right now?
Salesforce reports degraded performance. Here is what we know and what to do.
!Degraded
Official status read from api.status.salesforce.com, checked 2 minutes ago. Checked every 2 minutes.
Official status
Marketing applications for starter pro suite foundations feature dis on CAN40, CAN42, GBR54, GBR70
Our teams have identified the cause of the issue and are actively working on a fix. Thank you for your patience. We'll share another update as soon as we have more information. During this time, Marketing Starter Pro-Suite customers’ segment-triggered flows may have failed at runtime and not complet…
- Why it is down
- The vendor has not said why yet.
- Started
- (5 hours ago)
- Current stage
- update
- Affected
- CAN40, CAN42, GBR54, GBR70, GBR86, GBR88, JPN134, SWE64
Timeline and every update for this incident
9 more open incidents: Feature perf degradation on JPN170, Performance degradation on CHE16, CHE30, Feature service disruption on BRA14, BRA24, BRA36, BRA48
User reports
People press this button when Salesforce is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
While Salesforce is down
- Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
- Reply to urgent customers from your normal mailbox.
- Form leads and chats are usually kept and delivered late, not lost.
The full guide: what to do when a service you rely on is down
Recent incidents
- Marketing applications for starter pro suite foundations feature dis on CAN40, CAN42, GBR54, GBR70, open, update
- Feature perf degradation on JPN170, open, implementingsolutionworkingonfix
- Performance degradation on CHE16, CHE30, open, update
- Feature service disruption on BRA14, BRA24, BRA36, BRA48, open, investigatingcauseofissue
- Service disruption on USA1230, open, update
- Feature perf degradation on DEU54, DEU96, GBR46, GBR64, open, update
- Gov cloud performance degradation third party infrastructure provid on USA9404S, USA9406S, USA9904S, USA9918S, open, investigating
- On demand sandbox ods service disruption on ODS-AP01, ODS-EU01, ODS-US01, ODS-US02, open, update
- Performance degradation on JPN6S, open, investigating
- Heroku feature degradation on HEROKUDUBLIN, HEROKUEUROPE, HEROKUFRANKFURT, HEROKULONDON, open, update
- Availability, 30 days
- 98.46% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is Salesforce down right now?
As of 3 Nov 2026, 9:02 am, Salesforce reports degraded performance. 0 user reports in the last 15 minutes.
Is it just me or is Salesforce down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is Salesforce; none means check your own internet, sign-in or browser first.
What should I do while Salesforce is down?
Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
How do I get told when Salesforce goes down?
Add Salesforce to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when Salesforce goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.