Is SendGrid Flex Agent Copilot down right now?

Flex Agent Copilot is one part of SendGrid (FLEX). SendGrid reports its status separately, so this page can show a problem while the rest of SendGrid works, or the other way round.

Working normally

Whole of SendGrid: Degraded. Official status read from status.sendgrid.com, checked 5 minutes ago. Checked every 5 minutes.

Flex Agent Copilot right now

SendGrid reports Flex Agent Copilot as working normally, last changed 3 Nov 2026, 7:03 am.

Incidents naming Flex Agent Copilot

Watch only the parts you use

In your account, pick SendGrid and tick Flex Agent Copilot. You then hear about problems with Flex Agent Copilot and stay quiet for parts you never touch.

  • Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
  • Reply to urgent customers from your normal mailbox.

Other parts of SendGrid

PartStatus
Authy 2FAWorking normally
Authy AppWorking normally
LookupWorking normally
VerifyWorking normally
Verify EventsWorking normally
Legacy Identity MatchAndAttributesWorking normally
Lookup Identity MatchWorking normally
Lookup Line Type Intelligence [Legacy API]Degraded
Lookup Line Type Intelligence [Twilio API]Working normally
Lookup SIM SwapWorking normally
MMS, APACDegraded
MMS Long Code, North AmericaWorking normally
MMS Short Code, North AmericaWorking normally
MMS Toll-Free, North AmericaWorking normally
SMS, APACMaintenance
SMS, EuropeMaintenance
SMS, Latin AmericaMaintenance
SMS Long Code, North AmericaWorking normally
SMS, Middle East & AfricaMaintenance
SMS Short Code, North AmericaWorking normally
SMS Toll-Free, North AmericaWorking normally
Verify Silent Network AuthWorking normally
Voice, APACDegraded
Voice, EuropeDegraded
Voice, Latin AmericaWorking normally
Voice, Middle East & AfricaWorking normally
Voice, North AmericaWorking normally
Conversation IntelligenceWorking normally
Conversation Intelligence (classic)Working normally
Conversation MemoryWorking normally
Conversation OrchestratorWorking normally
Enterprise KnowledgeWorking normally
Bulk ExportWorking normally
ConsoleWorking normally
Debugger & AlarmsWorking normally
DocumentationWorking normally
Event StreamsWorking normally
REST APIWorking normally
Origination AU1Working normally
Termination AU1Working normally

Alerts for SendGrid Flex Agent Copilot

Free by email when the official status changes. Choose the parts, the people and the hours.

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