Datto maintenance, November 2026: PSA - 2026.6 Major Release - AW01, AW02, AW03, AW04

Datto is reporting planned maintenance: PSA - 2026.6 Major Release - AW01, AW02, AW03, AW04. It is still open.

Maintenance

From Datto's official status page, in their words.

What happened

Started
Status
scheduled
Duration
5.3 hours so far
Impact
maintenance
Affected
America West, America West 2, America West 3
Window
5 Nov 2026, 1:00 pm to 5 Nov 2026, 3:00 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. scheduled

    Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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