Datto maintenance, November 2026: Scheduled Infrastructure Maintenance – US-East Region

Datto is reporting planned maintenance: Scheduled Infrastructure Maintenance – US-East Region. It is still open.

Maintenance

From Datto's official status page, in their words.

What happened

Started
Status
scheduled
Duration
2 hours so far
Impact
maintenance
Window
19 Dec 2026, 2:00 pm to 19 Dec 2026, 10:00 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. scheduled

    To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/18/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page. Thank you for your continued partnership and understanding.

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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