Is ConnectWise down right now?
ConnectWise reports a major outage. Here is what we know and what to do.
!Major outage
Official status read from api.status.io, checked 5 minutes ago. Checked every 5 minutes.
Official status
Help Desk Services – Email Delivery Disruption
We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as expected. Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing.…
- Why it is down
- The vendor has not said why yet.
- Started
- (2 days ago)
- Current stage
- identified
- Affected
- Help Desk Services
Timeline and every update for this incident
5 more open incidents: Investigating - x360Recover - Replibit Vaults, x360 Recover File Browser Degredation, Investigating - ScreenConnect Cloud Outages In Canada Region
User reports
People press this button when ConnectWise is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
Parts of ConnectWise
ConnectWise reports status per part. In your account you can watch only the parts you use.
| Part | Status |
|---|---|
| Automate | OKWorking normally |
| BCDR (competency) | OKWorking normally |
| Cloud Backup | !Partial outage |
| Cloud Migration | OKWorking normally |
| Cloud Services Portal | OKWorking normally |
| Co-Managed Backup | OKWorking normally |
| Co-Managed SIEM | OKWorking normally |
| connectwise.com | OKWorking normally |
| ConnectWise Home | OKWorking normally |
| ConnectWise Marketplace | OKWorking normally |
| ConnectWise University | OKWorking normally |
| Continuity Backup | OKWorking normally |
| CPQ | OKWorking normally |
| Customer Feedback | OKWorking normally |
| Customer Portal | OKWorking normally |
| CW Platform | OKWorking normally |
| Documentation | OKWorking normally |
| Help Desk Services | !Partial outage |
| MDR | OKWorking normally |
| NOC Services | OKWorking normally |
| PSA | OKWorking normally |
| Reports and Dashboards | OKWorking normally |
| Risk Assessment | OKWorking normally |
| RMM | OKWorking normally |
| SaaS Backup | OKWorking normally |
| SaaS Security & Cloud Automation | !Major outage |
| ScreenConnect | OKWorking normally |
| Service Leadership Benchmark Essentials | OKWorking normally |
| Service Leadership Index | OKWorking normally |
| SIEM | OKWorking normally |
| SLIQ (Service Leadership) | OKWorking normally |
| SSO | OKWorking normally |
| Unified Billing | OKWorking normally |
| User Billing | OKWorking normally |
| View | OKWorking normally |
| WisePay | OKWorking normally |
| Wise-Sync | OKWorking normally |
| x360Cloud | OKWorking normally |
| x360Portal | OKWorking normally |
| x360Recover | !Partial outage |
| x360Sync | OKWorking normally |
While ConnectWise is down
- Do not turn off two-factor or password tools to get around it.
- Use the recovery codes you printed when you set it up.
- If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.
The full guide: what to do when a service you rely on is down
Recent incidents
- Help Desk Services – Email Delivery Disruption, open, identified
- Investigating - x360Recover - Replibit Vaults, open, monitoring
- x360 Recover File Browser Degredation, open, identified
- Investigating - ScreenConnect Cloud Outages In Canada Region, open, monitoring
- ConnectWise Cloud Backup Issue Investigation, open, identified
- Support Case Submissions Currently Unavailable in Axcient Portal, open, resolved
- Availability, 30 days
- 84.67% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is ConnectWise down right now?
As of 2 Nov 2026, 4:53 am, ConnectWise reports a major outage. 0 user reports in the last 15 minutes.
Is it just me or is ConnectWise down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is ConnectWise; none means check your own internet, sign-in or browser first.
What should I do while ConnectWise is down?
Do not turn off two-factor or password tools to get around it.
How do I get told when ConnectWise goes down?
Add ConnectWise to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when ConnectWise goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.