Square Appointments outage, September 2026: Service Disruption

Square Appointments reported and resolved an incident: Service Disruption. It lasted 3.9 hours.

Resolved

From Square Appointments's official status page, in their words.

What happened

Started
Resolved
Duration
3.9 hours
Impact
minor

Why it happened

Square Appointments has not given a cause in its updates. We never guess one.

This incident on the Square Appointments status page

Timeline

Newest first. From Square Appointments's official status page, in their words.

  1. resolved

    The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

  2. investigating

    We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

  3. investigating

    We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.9 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

Other Square Appointments incidents

Hear about the next Square Appointments incident as it starts

Free email alerts when the official status changes, with what to do while it is down.