Square Appointments outage, September 2026: Service Disruption
Square Appointments reported and resolved an incident: Service Disruption. It lasted 12 minutes.
OKResolved
From Square Appointments's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 12 minutes
- Impact
- minor
Why it happened
Square Appointments has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Square Appointments's official status page, in their words.
- resolved
JCN card processing has been restored to full functionality. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
- investigating
We are experiencing a disruption with some payment processing at point of sale. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
What this means for a business (and what to check now)
- Retry anything that failed during the 12 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Square Appointments incidents
- Service Disruption, resolved after 45 minutes
- Service Disruption, resolved after 3 hours
- Service Disruption, resolved after 5.5 hours
- Service Disruption, resolved after 4.4 hours
- Service Disruption, resolved after 2 days
Hear about the next Square Appointments incident as it starts
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