Square Appointments outage, October 2026: Service Disruption
Square Appointments reported and resolved an incident: Service Disruption. It lasted 45 minutes.
OKResolved
From Square Appointments's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 45 minutes
- Impact
- minor
Why it happened
Square Appointments has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Square Appointments's official status page, in their words.
- resolved
The issue causing delays in orders syncing across devices, including orders reaching kitchen displays, is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
- monitoring
We have released a fix for Point of Sale and Kitchen Display System and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
- investigating
We are currently experiencing a disruption that is impacting some Square services. Sellers will experience a disruption with delays in orders syncing across devices, including orders reaching kitchen displays. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
- investigating
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
What this means for a business (and what to check now)
- Retry anything that failed during the 45 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Square Appointments incidents
- Service Disruption, resolved after 3 hours
- Service Disruption, resolved after 5.5 hours
- Service Disruption, resolved after 4.4 hours
- Service Disruption, resolved after 12 minutes
- Service Disruption, resolved after 2 days
Hear about the next Square Appointments incident as it starts
Free email alerts when the official status changes, with what to do while it is down.