Square Appointments outage, September 2026: Service Disruption
Square Appointments reported and resolved an incident: Service Disruption. It lasted 4.4 hours.
OKResolved
From Square Appointments's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 4.4 hours
- Impact
- minor
Why it happened
Square Appointments has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Square Appointments's official status page, in their words.
- resolved
Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.
- monitoring
We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.
What this means for a business (and what to check now)
- Retry anything that failed during the 4.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Square Appointments incidents
- Service Disruption, resolved after 45 minutes
- Service Disruption, resolved after 3 hours
- Service Disruption, resolved after 5.5 hours
- Service Disruption, resolved after 12 minutes
- Service Disruption, resolved after 2 days
Hear about the next Square Appointments incident as it starts
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