Square Appointments outage, April 2026: Degraded Performance: Instant Transfers

Square Appointments reported and resolved an incident: Degraded Performance: Instant Transfers. It lasted 17.7 hours.

Resolved

From Square Appointments's official status page, in their words.

What happened

Started
Resolved
Duration
17.7 hours
Impact
major

Why it happened

Square Appointments has not given a cause in its updates. We never guess one.

This incident on the Square Appointments status page

Timeline

Newest first. From Square Appointments's official status page, in their words.

  1. resolved

    The disruption that impacted the ability to initiate Instant Transfers to debit cards is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing with our banking partners how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

  2. identified

    Due to a third-party disruption with one of our banking partners, we are experiencing an increase in failures for some Instant Transfers to debit cards. While recovery has begun, Sellers experiencing issues with Instant Transfers can try linking a VISA debit card from a different banking institution and retry the transfer. We will continue to provide updates from our partner as we receive them. Thank you for your patience.

What this means for a business (and what to check now)

  • Retry anything that failed during the 17.7 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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