Square Appointments outage, April 2026: PayPay payments acceptance issue
Square Appointments reported and resolved an incident: PayPay payments acceptance issue. It lasted 1.5 hours.
OKResolved
From Square Appointments's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.5 hours
- Impact
- minor
Why it happened
Square Appointments has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Square Appointments's official status page, in their words.
- resolved
From 7:45pm to 10:45pm JST, we experienced a disruption that impacted PayPay payment acceptance due to the issue at our partner company. We understand how important it is for all of our services to be running for your business and our partner company is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
- investigating
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Square Appointments incidents
- Service Disruption, resolved after 45 minutes
- Service Disruption, resolved after 3 hours
- Service Disruption, resolved after 5.5 hours
- Service Disruption, resolved after 4.4 hours
- Service Disruption, resolved after 12 minutes
Hear about the next Square Appointments incident as it starts
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