Square Appointments outage, September 2026: Payments Disruption

Square Appointments reported and resolved an incident: Payments Disruption. It lasted 17 minutes.

Resolved

From Square Appointments's official status page, in their words.

What happened

Started
Resolved
Duration
17 minutes
Impact
minor

Why it happened

Square Appointments has not given a cause in its updates. We never guess one.

This incident on the Square Appointments status page

Timeline

Newest first. From Square Appointments's official status page, in their words.

  1. resolved

    The issue affecting some debit-card transactions is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

  2. investigating

    We are continuing to work on a fix for payment processing. Sellers will experience a disruption with some debit-card transactions that may fail or be unavailable due to an issue with a third-party payment-processing partner. Sellers can use another available payment method as an alternative for now. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

What this means for a business (and what to check now)

  • Retry anything that failed during the 17 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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