Shopify outage, June 2025: Shop Pay unavailable
Shopify reported and resolved an incident: Shop Pay unavailable. It lasted 33 minutes.
OKResolved
From Shopify's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 33 minutes
- Impact
- minor
- Affected
- Checkout
Why it happened
Shopify has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Shopify's official status page, in their words.
- resolved
This incident has been resolved.
- investigating
Shop Pay is unavailable at this time, we are continuing to investigate and will update here when more information becomes available.
- investigating
We are continuing to investigate, Shop Pay is unavailable at this time.
- investigating
Shop Pay is currently unavailable. We’re investigating and will keep you updated.
What this means for a business (and what to check now)
- Retry anything that failed during the 33 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Shopify incidents
- Some merchants encountering error messages within their admins, open, identified
- Some merchants encountering error messages within their admins, resolved after 42 minutes
- Some POS transactions are not completing on iOS devices Actions, resolved after 3.1 hours
- Some Merchants are experiencing issues accessing Storefronts and Shopify Admins, resolved after 41 minutes
- Some merchants are encountering errors within their admin, resolved after 2.7 hours
Hear about the next Shopify incident as it starts
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