SendGrid outage, November 2026: MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

SendGrid reported and resolved an incident: MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States. It lasted 32 minutes.

Resolved

From SendGrid's official status page, in their words.

What happened

Started
Resolved
Duration
32 minutes
Impact
minor
Affected
MMS Long Code, North America, MMS Long Code, North America
  1. Investigating
  2. Identifiednot posted
  3. Monitoringnot posted
  4. Resolved

Why it happened

SendGrid has not given a cause in its updates. We never guess one.

How it was resolved

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

SendGrid's closing update

This incident on the SendGrid status page

Timeline

Oldest first, from the first notice to the resolution. From SendGrid's official status page, in their words.

  1. investigating

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

What this means for a business (and what to check now)

  • Retry anything that failed during the 32 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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