Is Ecwid down right now?
Ecwid reports normal operation and user reports are at a normal level. This page updates itself every few minutes.
OKWorking normally
Official status read from status.ecwid.com, checked just now. Checked every 5 minutes.
Official status
Ecwid reports normal operation. All Systems Operational
User reports
People press this button when Ecwid is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
Parts of Ecwid
Ecwid reports status per part. In your account you can watch only the parts you use.
| Part | Status |
|---|---|
| Admin | OKWorking normally |
| API | OKWorking normally |
| Billing | OKWorking normally |
| Checkout | OKWorking normally |
| Storefront | OKWorking normally |
| Third-party services | OKWorking normally |
While Ecwid is down
- Put a short notice on social media so customers know the shop, not their card, is the problem.
- Orders placed before the outage are still there.
- Hold off on edits to products and pages until it is back.
The full guide: what to do when a service you rely on is down
Recent incidents
- Ecwid storefronts and control panels are unavailable, resolved after 1.4 hours
- [Outage] Some storefronts may be slowed down, resolved after 48 minutes
- New products / product updates are not displaying in Featured Products / categories in some stores, resolved after 12 hours
- Ecwid storefronts and control panels are unavailable, resolved after 4.7 hours
- Orders and products are missing in some stores, resolved after 5.1 hours
- Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons, resolved after 1.3 hours
- Order tax invoices are not generated and order notifications are sent with delay, resolved after 59 minutes
- Possible delays in products, orders and subscriptions display, resolved after 1.7 hours
- Some Instant Sites and website editors don't load, resolved after 1.3 hours
- Ecwid Instant Sites and Control Panels are not loading, resolved after 2.3 hours
- Availability, 30 days
- 100% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is Ecwid down right now?
As of 2 Nov 2026, 5:52 am, Ecwid reports normal operation. 0 user reports in the last 15 minutes.
Is it just me or is Ecwid down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is Ecwid; none means check your own internet, sign-in or browser first.
What should I do while Ecwid is down?
Put a short notice on social media so customers know the shop, not their card, is the problem.
How do I get told when Ecwid goes down?
Add Ecwid to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when Ecwid goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.