Zoom Phone maintenance, November 2026: Scheduled Zoom Software Quarterly Lifecycle Update: February 06, 2027
Zoom Phone is reporting planned maintenance: Scheduled Zoom Software Quarterly Lifecycle Update: February 06, 2027. It is still open.
MMaintenance
From Zoom Phone's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 14.6 hours so far
- Impact
- maintenance
- Affected
- Download Center & Clients
- Window
- 7 Feb 2027, 12:00 pm to 7 Feb 2027, 1:00 pm
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
Zoom Phone has not given a cause yet. We never guess one.
Timeline
Newest first. From Zoom Phone's official status page, in their words.
- scheduled
Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on February 6, 2027: Zoom Rooms Zoom Node - Agent Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Windows) For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
What this means for a business
- Divert the main number to a mobile if your provider's app or portal still works.
- Put the mobile number on your social pages and voicemail.
- For internet, a phone hotspot keeps the terminal and email running.
The full guide: what to do when a service you rely on is down
Other Zoom Phone incidents
- Scheduled Maintenance – Contact Center Services: November 06, 2026, maintenance in progress
- Zoom Scheduler: degraded performance, resolved after 1 hour
- Mail: degraded performance, resolved after 1 hour
- Calendar: degraded performance, resolved after 1 hour
- Service Degradation Affecting Zoom Mail, Calendar and Scheduler., resolved after 1.6 hours
Hear about the next Zoom Phone incident as it starts
Free email alerts when the official status changes, with what to do while it is down.