Zoom Phone maintenance, November 2026: Scheduled Maintenance – Contact Center Services: November 06, 2026

Zoom Phone is reporting planned maintenance: Scheduled Maintenance – Contact Center Services: November 06, 2026. It is still open.

Maintenance

From Zoom Phone's official status page, in their words.

What happened

Started
Status
in progress
Duration
13.9 hours so far
Impact
maintenance
Affected
Zoom Contact Center
Window
7 Nov 2026, 10:00 am to 7 Nov 2026, 12:00 pm
  1. Scheduled
  2. In progress
  3. Completednot yet

Why it happened

Zoom Phone has not given a cause yet. We never guess one.

This incident on the Zoom Phone status page

Timeline

Newest first. From Zoom Phone's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled

    We are currently performing scheduled maintenance on our Contact Center infrastructure. During this window, support calls will continue to be accepted and handled as normal; however, response times may be slower than usual as our team works through the maintenance activities. We appreciate your patience and apologize for any inconvenience. We will provide an update once maintenance is complete.

What this means for a business

  • Divert the main number to a mobile if your provider's app or portal still works.
  • Put the mobile number on your social pages and voicemail.
  • For internet, a phone hotspot keeps the terminal and email running.

The full guide: what to do when a service you rely on is down

Other Zoom Phone incidents

Hear about the next Zoom Phone incident as it starts

Free email alerts when the official status changes, with what to do while it is down.

Watch Zoom Phone