Is Zoom Phone AI Expert Assist down right now?
Zoom Phone reports AI Expert Assist as working normally, since 22 Mar 2024, 7:06 am (958 days). No outage recorded in the last 90 days.
OKWorking normally
Since
Whole of Zoom Phone: Maintenance. Official status read from status.zoom.us, checked 20 hours ago. Checked every 5 minutes.
AI Expert Assist right now
- Status
- OKWorking normally
- Since
- Checked
- 20 hours ago, then every 5 minutes
- Source
- status.zoom.us
Reliability, last 90 days
From our own checks of Zoom Phone's status page every 5 minutes. A day with a problem links to its record.
- 100.00%Available, 90 dayssince 3 Nov 2026
- 0Outagespartial or major
- noneTime in outagein 90 days
- –Longest outagenone recorded
- Working normally
- Degraded performance
- Outage
- Maintenance
- Not recorded yet
Outages and incidents naming AI Expert Assist
Each one has its own page: when it started, what Zoom Phone said, when it was resolved and how.
| Started | What happened | Lasted | Outcome |
|---|---|---|---|
| Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region vendor incident notice | 47 min | OKResolved |
Status changes
No change recorded since we began recording AI Expert Assist on 3 Nov 2026, 2:14 pm: AI Expert Assist has stayed working normally.
Watch only the parts you use
In your account, pick Zoom Phone and tick AI Expert Assist. You then hear about problems with AI Expert Assist and stay quiet for parts you never touch.
- Divert the main number to a mobile if your provider's app or portal still works.
- Put the mobile number on your social pages and voicemail.
Other parts of Zoom Phone
| Part | Status | Since |
|---|---|---|
| Ellkay Apps by Zoom | OKWorking normally | |
| Epic FHIR Apps by Zoom | OKWorking normally | |
| Google Workspace Apps by Zoom | OKWorking normally | |
| Lti Pro Apps by Zoom | OKWorking normally | |
| Microsoft OneDrive for Organizations Apps by Zoom | OKWorking normally | |
| Microsoft Teams Apps by Zoom | OKWorking normally | |
| Slack Apps by Zoom | OKWorking normally | |
| CoBrowse SDK Zoom Build Platform | OKWorking normally | |
| Video SDK Zoom Build Platform | OKWorking normally | |
| Zoom AI Services API Zoom Build Platform | OKWorking normally | |
| Archive Message: Archiving IM message with Third-parties and Email Notifications Zoom Chat | OKWorking normally | |
| Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications Zoom Chat | OKWorking normally | |
| File Transfers: File, Video, Pictures, Voice Zoom Chat | OKWorking normally | |
| Profile Card Zoom Chat | OKWorking normally | |
| Search Zoom Chat | OKWorking normally | |
| User Profiles and Presence Zoom Chat | OKWorking normally | |
| Zoom AI Zoom Chat | OKWorking normally | |
| Zoom Chat Zoom Chat | OKWorking normally | |
| 3rd Party Messaging/Social (Inbound/Outbound) Zoom CX - APAC | OKWorking normally | |
| Chat (Inbound/Outbound) Zoom CX - APAC | OKWorking normally | |
| Email (Inbound/Outbound) Zoom CX - APAC | OKWorking normally | |
| Outbound Dialers Zoom CX - APAC | OKWorking normally | |
| Recording Service Zoom CX - APAC | OKWorking normally | |
| Remote Control Zoom CX - APAC | OKWorking normally | |
| Transcription Zoom CX - APAC | OKWorking normally | |
| Video (Inbound/Outbound) Zoom CX - APAC | OKWorking normally | |
| Voice (Inbound/Outbound) Zoom CX - APAC | OKWorking normally | |
| Voicemail Zoom CX - APAC | OKWorking normally | |
| Zoom Contact Center Zoom CX - APAC | OKWorking normally | |
| 3rd Party Messaging/Social (Inbound/Outbound) Zoom CX - AUSTRALIA | OKWorking normally | |
| AI Expert Assist Zoom CX - AUSTRALIA | OKWorking normally | |
| BYOC - Premises Zoom CX - AUSTRALIA | OKWorking normally | |
| Chat (Inbound/Outbound) Zoom CX - AUSTRALIA | OKWorking normally | |
| Email (Inbound/Outbound) Zoom CX - AUSTRALIA | OKWorking normally | |
| Outbound Dialers Zoom CX - AUSTRALIA | OKWorking normally | |
| Recording Service Zoom CX - AUSTRALIA | OKWorking normally | |
| Remote Control Zoom CX - AUSTRALIA | OKWorking normally | |
| SMS (Inbound/Outbound) Zoom CX - AUSTRALIA | OKWorking normally | |
| Transcription Zoom CX - AUSTRALIA | OKWorking normally | |
| Video (Inbound/Outbound) Zoom CX - AUSTRALIA | OKWorking normally |
Showing 40 of 305 other parts, problems first.
Alerts for Zoom Phone AI Expert Assist
Free by email when the official status changes. Choose the parts, the people and the hours.