Datto maintenance, October 2026: KaseyaOne - Release v2.80.0 - Maintenance Notice

Datto is reporting planned maintenance: KaseyaOne - Release v2.80.0 - Maintenance Notice. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
5 days so far
Impact
maintenance
Affected
KaseyaOne
Window
29 Oct 2026, 4:00 pm to 29 Oct 2026, 7:00 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled

    We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.80.0 Start Time: Thursday, 29th October 2026 at 1:00 AM (EDT) Duration: 3 Hours What You Need to Know: - Service Availability: No service disruption is anticipated during this maintenance. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/phone Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ As a note; To ensure business continuity, for Kaseya modules using Require Log In with KaseyaOne, users must authenticate using their KaseyaOne Unified Login credentials. Users added as exceptions can still log in using local module-specific credentials. Details are available in this Knowledge Base article: https://help.one.kaseya.com/help/Content/1_Configuration/enable-require-login-with-K1.htm We recommend adding a small set of users to the override list to maintain access in the event of a future disruption or maintenance, helping ensure continuous business operations.

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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