Datto maintenance, October 2026: VSA9 - Scheduled System Maintenance

Datto is reporting planned maintenance: VSA9 - Scheduled System Maintenance. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
4 days so far
Impact
maintenance
Affected
US - IAD2VSA01, US - IAD2VSA02, US - IAD2VSA03, US - IAD2VSA04, US - IAD2VSA06, US - IAD2VSA07, US - IAD2VSA08, US - IAD2VSA09, US - IAD2VSA10, US - IAD2VSA12, US - IAD2VSA33, US - NA1VSA01
Window
31 Oct 2026, 10:00 pm to 1 Nov 2026, 2:00 am

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled

    On Saturday, 31st October, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. - Cloud Operations Team

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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