Datto maintenance, October 2026: VSA9 - VSA Patch Release v9.5.27a - CyberTek
Datto is reporting planned maintenance: VSA9 - VSA Patch Release v9.5.27a - CyberTek. It is still open.
OKWorking normally
From Datto's official status page, in their words.
What happened
- Started
- Status
- in progress
- Duration
- 5 days so far
- Impact
- maintenance
- Affected
- CyberTek
- Window
- 29 Oct 2026, 4:00 pm to 29 Oct 2026, 8:00 pm
Why it happened
Datto has not given a cause yet. We never guess one.
Timeline
Newest first. From Datto's official status page, in their words.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- scheduled
Maintenance will begin as scheduled in 60 minutes.
- scheduled
On Thursday, 29th October, maintenance is scheduled on the mentioned server between 01:00 AM and 05:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team
What this means for a business
- Do not turn off two-factor or password tools to get around it.
- Use the recovery codes you printed when you set it up.
- If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.
The full guide: what to do when a service you rely on is down
Other Datto incidents
- Scheduled Maintenance – Cloud Target Appliance Upgrades, maintenance scheduled
- Scheduled Maintenance – Cloud Target Appliance Upgrades, maintenance scheduled
- Scheduled Maintenance – Cloud Target Appliance Upgrades, maintenance scheduled
- Scheduled Infrastructure Maintenance – US-East Region, maintenance scheduled
- Scheduled Infrastructure Maintenance – US-East Region, maintenance scheduled
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