Datto outage, October 2026: Datto BCDR - UK Region - Offsite Synchronization Performance Degradation
Datto is reporting an incident: Datto BCDR - UK Region - Offsite Synchronization Performance Degradation. It is still open.
OKWorking normally
From Datto's official status page, in their words.
What happened
- Started
- Status
- investigating
- Duration
- 4 days so far
- Impact
- minor
- Affected
- Off-Site Synchronization
Why it happened
Datto has not given a cause yet. We never guess one.
Timeline
Newest first. From Datto's official status page, in their words.
- investigating
We are aware of a problem where Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations. The Kaseya Engineering Team is investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
What this means for a business
- Do not turn off two-factor or password tools to get around it.
- Use the recovery codes you printed when you set it up.
- If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.
The full guide: what to do when a service you rely on is down
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- Scheduled Infrastructure Maintenance – US-East Region, maintenance scheduled
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