Datto maintenance, October 2026: Scheduled Infrastructure Maintenance – US-East Region

Datto is reporting planned maintenance: Scheduled Infrastructure Maintenance – US-East Region. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
scheduled
Duration
3 days so far
Impact
maintenance
Window
21 Nov 2026, 3:20 am to 21 Nov 2026, 7:20 am

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. scheduled

    Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/20/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during the maintenance window. We are providing advance notice out of caution and transparency. Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page. Thank you for your continued partnership and understanding.

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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