Datto maintenance, October 2026: Scheduled Maintenance - UTMSP/ UniView

Datto is reporting planned maintenance: Scheduled Maintenance - UTMSP/ UniView. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
5 days so far
Impact
maintenance
Affected
backup.net, Uniview Unified Backup Portal
Window
29 Oct 2026, 8:20 pm to 29 Oct 2026, 11:20 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance is scheduled for UTMSP/UniView servers on Thursday, 29th October 2026, between 5:00 AM and 8:00 AM EDT. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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