Datto maintenance, October 2026: Scheduled Maintenance – Cloud Target Appliance Upgrades

Datto is reporting planned maintenance: Scheduled Maintenance – Cloud Target Appliance Upgrades. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
5 days so far
Impact
maintenance
Affected
FRA3 - Frankfurt, DE, NA1 - Atlanta, GA, NA3 - Denver, CO, CAE2 - Montreal, CA, US - EAST, US - WEST, AUE2 - Sydney, AU, GBE2 - London, UK, DES01 - Munich, EU
Window
29 Oct 2026, 11:00 pm to 30 Oct 2026, 2:59 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    On Thursday, October 29th, Cloud target appliance upgrades will be performed from 8:00 AM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

Other Datto incidents

Hear about the next Datto incident as it starts

Free email alerts when the official status changes, with what to do while it is down.

Watch Datto