Datto maintenance, October 2026: Kaseya Store - Scheduled Maintenance - Release

Datto is reporting planned maintenance: Kaseya Store - Scheduled Maintenance - Release. It is still open.

Working normally

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
5 days so far
Impact
maintenance
Affected
Kaseya Store
Window
29 Oct 2026, 8:00 pm to 29 Oct 2026, 11:00 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled

    On Thursday, October 29th, maintenance is scheduled on the Kaseya Store server between 05:00 AM and 08:00 AM EST. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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