Datto maintenance, October 2026: BMS and Vorex - Scheduled Maintenance - v5.60 Release

Datto is reporting planned maintenance: BMS and Vorex - Scheduled Maintenance - v5.60 Release. It is still open.

Maintenance

From Datto's official status page, in their words.

What happened

Started
Status
in progress
Duration
5 days so far
Impact
maintenance
Affected
UK, US, Vorex
Window
31 Oct 2026, 3:00 pm to 31 Oct 2026, 7:00 pm

Why it happened

Datto has not given a cause yet. We never guess one.

This incident on the Datto status page

Timeline

Newest first. From Datto's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled

    On Saturday, October 31st, BMS and Vorex servers will be patched to v5.60.0 between 12:00 AM and 04:00 AM ET. Downtime is expected during the update, and access to UI may be interrupted. We apologize for any inconvenience. - Cloud Operations Team

What this means for a business

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

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