Is ConnectWise Customer Portal down right now?
Customer Portal is one part of ConnectWise. ConnectWise reports its status separately, so this page can show a problem while the rest of ConnectWise works, or the other way round.
OKWorking normally
Whole of ConnectWise: Major outage. Official status read from api.status.io, checked 2 minutes ago. Checked every 5 minutes.
Customer Portal right now
ConnectWise reports Customer Portal as working normally, last changed 3 Nov 2026, 8:14 am.
No incident in our history names Customer Portal specifically. Incidents that affect all of ConnectWise are on the ConnectWise page.
Watch only the parts you use
In your account, pick ConnectWise and tick Customer Portal. You then hear about problems with Customer Portal and stay quiet for parts you never touch.
- Do not turn off two-factor or password tools to get around it.
- Use the recovery codes you printed when you set it up.
Other parts of ConnectWise
| Part | Status |
|---|---|
| Automate | OKWorking normally |
| BCDR (competency) | OKWorking normally |
| Cloud Backup | !Partial outage |
| Cloud Migration | OKWorking normally |
| Cloud Services Portal | OKWorking normally |
| Co-Managed Backup | OKWorking normally |
| Co-Managed SIEM | OKWorking normally |
| connectwise.com | OKWorking normally |
| ConnectWise Home | OKWorking normally |
| ConnectWise Marketplace | OKWorking normally |
| ConnectWise University | OKWorking normally |
| Continuity Backup | OKWorking normally |
| CPQ | OKWorking normally |
| Customer Feedback | OKWorking normally |
| CW Platform | OKWorking normally |
| Documentation | OKWorking normally |
| Help Desk Services | OKWorking normally |
| MDR | OKWorking normally |
| NOC Services | OKWorking normally |
| PSA | OKWorking normally |
| Reports and Dashboards | OKWorking normally |
| Risk Assessment | OKWorking normally |
| RMM | OKWorking normally |
| SaaS Backup | OKWorking normally |
| SaaS Security & Cloud Automation | !Major outage |
| ScreenConnect | OKWorking normally |
| Service Leadership Benchmark Essentials | OKWorking normally |
| Service Leadership Index | OKWorking normally |
| SIEM | OKWorking normally |
| SLIQ (Service Leadership) | OKWorking normally |
| SSO | OKWorking normally |
| Unified Billing | OKWorking normally |
| User Billing | OKWorking normally |
| View | OKWorking normally |
| WisePay | OKWorking normally |
| Wise-Sync | OKWorking normally |
| x360Cloud | OKWorking normally |
| x360Portal | OKWorking normally |
| x360Recover | !Partial outage |
| x360Sync | OKWorking normally |
Alerts for ConnectWise Customer Portal
Free by email when the official status changes. Choose the parts, the people and the hours.