Zoom maintenance, October 2026: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)
Zoom is reporting planned maintenance: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact). It is still open.
MMaintenance
From Zoom's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 26 days so far
- Impact
- maintenance
- Affected
- Zoom Conference Room Connector
- Window
- 14 Nov 2026, 2:30 pm to 15 Nov 2026, 6:30 am
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
Zoom has not given a cause yet. We never guess one.
Timeline
Newest first. From Zoom's official status page, in their words.
- scheduled
We will be undergoing scheduled maintenance during this time.
- scheduled
As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 endpoints in the Japan (Osaka and Tokyo), EU (France and Amsterdam), Australia (Melbourne and Sydney), Hong Kong, China, Canada (Toronto and Vancouver), and India (Mumbai and Hyderabad) regions. In addition to the DNS record update, we will be decommissioning legacy DNS records in other regions that are no longer in use. Effective Date: November 14, 2026 Action Required To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records with the new entries, and removing the older legacy records before November 14, 2026. If you have any questions or issues, please contact Zoom Support. DNS Record Updates Japan Region We will update the country-level domain and data-center (DC) domains, along with their respective SRV-Records. An example of the change is as follows: zmjp.us >> jp.zoomcrc.com os.zmjp.us >> kix.zoomcrc.com ty.zmjp.us >> nrt.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmjp.us: _h323cs._tcp.zmjp.us _sip._tcp.zmjp.us _sips._tcp.zmjp.us _sip._udp.zmjp.us os.zmjp.us: _h323cs._tcp.os.zmjp.us _sip._tcp.os.zmjp.us _sips._tcp.os.zmjp.us _sip._udp.os.zmjp.us ty.zmjp.us: _h323cs._tcp.ty.zmjp.us _sip._tcp.ty.zmjp.us _sips._tcp.ty.zmjp.us _sip._udp.ty.zmjp.us New records (A-Record and SRV-Record): jp.zoomcrc.com: _h323cs._tcp.jp.zoomcrc.com _sip._tcp.jp.zoomcrc.com
What this means for a business
- Work from the files you already have open or downloaded; nothing saved is lost.
- Move an urgent meeting to a phone call.
- Tell the team in one message so nobody spends an hour troubleshooting their own laptop.
The full guide: what to do when a service you rely on is down
Other Zoom incidents
- Service Degradation Affecting Outbound MMS Services in the US region, resolved after 7.9 hours
- Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Mumbai) : December 04, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026, maintenance scheduled
- Zoom FileServer Release: November 03, 2026 (No Operational Impact), maintenance in progress
Hear about the next Zoom incident as it starts
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