Zoom outage, October 2026: Service Degradation Affecting ZoomMate

Zoom reported and resolved an incident: Service Degradation Affecting ZoomMate. It lasted 25 minutes.

Resolved

From Zoom's official status page, in their words.

What happened

Started
Resolved
Duration
25 minutes
Impact
minor
Affected
ZoomMate
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Zoom has not given a cause in its updates. We never guess one.

How it was resolved

Zoom marked it resolved at 6 Oct 2026, 9:21 am without a written explanation of the fix.

This incident on the Zoom status page

Timeline

Oldest first, from the first notice to the resolution. From Zoom's official status page, in their words.

  1. investigating

    We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified

    We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring

    The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 25 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

Other Zoom incidents

Hear about the next Zoom incident as it starts

Free email alerts when the official status changes, with what to do while it is down.

Watch Zoom