Zoom maintenance, October 2026: Zoom Phone maintenance - AMS5 Data Center: November 3, 2026

Zoom is reporting planned maintenance: Zoom Phone maintenance - AMS5 Data Center: November 3, 2026. It is still open.

Maintenance

From Zoom's official status page, in their words.

What happened

Started
Status
in progress
Duration
35 days so far
Impact
maintenance
Affected
Zoom Phone
Window
4 Nov 2026, 4:00 am to 6 Nov 2026, 4:30 pm
  1. Scheduled
  2. In progress
  3. Completednot yet

Why it happened

Zoom has not given a cause yet. We never guess one.

This incident on the Zoom status page

Timeline

Newest first. From Zoom's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

What this means for a business

  • Work from the files you already have open or downloaded; nothing saved is lost.
  • Move an urgent meeting to a phone call.
  • Tell the team in one message so nobody spends an hour troubleshooting their own laptop.

The full guide: what to do when a service you rely on is down

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