Is Twilio Flex Insights down right now?

Flex Insights is one part of Twilio (FLEX). Twilio reports its status separately, so this page can show a problem while the rest of Twilio works, or the other way round.

Working normally

Whole of Twilio: Degraded. Official status read from status.twilio.com, checked just now. Checked every 2 minutes.

Flex Insights right now

Twilio reports Flex Insights as working normally, last changed 3 Nov 2026, 9:02 am.

No incident in our history names Flex Insights specifically. Incidents that affect all of Twilio are on the Twilio page.

Watch only the parts you use

In your account, pick Twilio and tick Flex Insights. You then hear about problems with Flex Insights and stay quiet for parts you never touch.

  • Divert the main number to a mobile if your provider's app or portal still works.
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Other parts of Twilio

PartStatus
Authy 2FAWorking normally
Authy AppWorking normally
LookupWorking normally
VerifyWorking normally
Verify EventsWorking normally
Legacy Identity MatchAndAttributesWorking normally
Lookup Identity MatchWorking normally
Lookup Line Type Intelligence [Legacy API]Degraded
Lookup Line Type Intelligence [Twilio API]Working normally
Lookup SIM SwapWorking normally
MMS, APACDegraded
MMS Long Code, North AmericaWorking normally
MMS Short Code, North AmericaWorking normally
MMS Toll-Free, North AmericaWorking normally
SMS, APACWorking normally
SMS, EuropeWorking normally
SMS, Latin AmericaDegraded
SMS Long Code, North AmericaWorking normally
SMS, Middle East & AfricaMaintenance
SMS Short Code, North AmericaWorking normally
SMS Toll-Free, North AmericaWorking normally
Verify Silent Network AuthWorking normally
Voice, APACDegraded
Voice, EuropeDegraded
Voice, Latin AmericaWorking normally
Voice, Middle East & AfricaWorking normally
Voice, North AmericaWorking normally
Conversation IntelligenceWorking normally
Conversation Intelligence (classic)Working normally
Conversation MemoryWorking normally
Conversation OrchestratorWorking normally
Enterprise KnowledgeWorking normally
Bulk ExportWorking normally
ConsoleWorking normally
Debugger & AlarmsWorking normally
DocumentationWorking normally
Event StreamsWorking normally
REST APIWorking normally
Origination AU1Working normally
Termination AU1Working normally

Alerts for Twilio Flex Insights

Free by email when the official status changes. Choose the parts, the people and the hours.

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