Is Twilio Lookup Identity Match down right now?
Lookup Identity Match is one part of Twilio (CARRIER NETWORK). Twilio reports its status separately, so this page can show a problem while the rest of Twilio works, or the other way round.
OKWorking normally
Whole of Twilio: Degraded. Official status read from status.twilio.com, checked just now. Checked every 2 minutes.
Lookup Identity Match right now
Twilio reports Lookup Identity Match as working normally, last changed 3 Nov 2026, 9:02 am.
Incidents naming Lookup Identity Match
- United Kingdom Account Security Carrier Partner Maintenance - EE, maintenance scheduled
- United Kingdom Account Security Carrier Partner Maintenance - EE, maintenance scheduled
- Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands, resolved after 12.3 hours
- United Kingdom Account Security Carrier Partner Maintenance - Vodafone, maintenance in progress
- Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom, resolved after 3.8 hours
- Gateway API (Lookup API) Failure Increase on Three in United Kingdom, resolved after 4.2 hours
Watch only the parts you use
In your account, pick Twilio and tick Lookup Identity Match. You then hear about problems with Lookup Identity Match and stay quiet for parts you never touch.
- Divert the main number to a mobile if your provider's app or portal still works.
- Put the mobile number on your social pages and voicemail.
Other parts of Twilio
Alerts for Twilio Lookup Identity Match
Free by email when the official status changes. Choose the parts, the people and the hours.