SumUp outage, August 2026: Issue with Logins and Payments Acceptance
SumUp reported and resolved an incident: Issue with Logins and Payments Acceptance. It lasted 10 minutes.
OKResolved
From SumUp's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 10 minutes
- Impact
- minor
Why it happened
SumUp has not given a cause in its updates. We never guess one.
Timeline
Newest first. From SumUp's official status page, in their words.
- resolved
**The issue has been fixed.** SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our [status page](https://status.sumup.com).
- identified
**Issue identified, we're working on a fix right now.** Our engineering team has identified an issue affecting logins and payments, and is working to return our services to normal. You can stay up to date here on our [status page](https://status.sumup.com).
What this means for a business (and what to check now)
- Retry anything that failed during the 10 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other SumUp incidents
- Bank transfers maintenance, maintenance scheduled
- Keyboard not showing during PIN entry, open, identified
- FPS transactions delayed or rejected, resolved after 4 minutes
- We are having issues during payee verification. The team actively working on the fix., resolved after 56 minutes
- MFA Outage on Latam Bank Flows, resolved after 13 minutes
Hear about the next SumUp incident as it starts
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