ServiceTitan outage, November 2025: Delayed Call Bubbles

ServiceTitan reported and resolved an incident: Delayed Call Bubbles. It lasted 2.3 hours.

Resolved

From ServiceTitan's official status page, in their words.

What happened

Started
Resolved
Duration
2.3 hours
Impact
none
Affected
Other
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

ServiceTitan has not given a cause in its updates. We never guess one.

How it was resolved

ServiceTitan marked it resolved at 11 Nov 2025, 10:31 am without a written explanation of the fix.

This incident on the ServiceTitan status page

Timeline

Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.

  1. investigating

    We are experiencing degraded performance with Delayed Call Bubbles - Our Engineers are actively working on resolving the issues.

  2. monitoring

    We are currently out of impact and actively monitoring the issue!

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 2.3 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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