ServiceTitan outage, October 2026: Enterprise Hub/Login Issues
ServiceTitan reported and resolved an incident: Enterprise Hub/Login Issues. It lasted 1.2 hours.
OKResolved
From ServiceTitan's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.2 hours
- Impact
- major
- Affected
- Office, Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues, Carrier Networks: Local Numbers, Carrier Networks: Toll Free Numbers, Phones Infrastructure: Softphone, Phones Infrastructure: Mobile Application, Login Platform Integrations, Contact Center Web Application, Virtual Voice Agents, Enterprise Hub
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
ServiceTitan has not given a cause in its updates. We never guess one.
How it was resolved
The issue has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Timeline
Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.
- investigating
We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out. We greatly appreciate your patience & understanding as we work towards a resolution.
- monitoring
We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
- resolved
The issue has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
What this means for a business (and what to check now)
- Retry anything that failed during the 1.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ServiceTitan incidents
- [Reporting] Service Availability Issue, resolved after 38 minutes
- [CCPro] 3rd Party Service Availability Issue, resolved after 1.7 hours
- Contact Center Pro Issue: Cannot Access the Application, resolved after 2 hours
- [Fleet Pro] Service Availability Issue, resolved after 1.6 hours
- [Phones Pro] 3rd Party Service Availability Issue, resolved after 3.5 hours
Hear about the next ServiceTitan incident as it starts
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