ServiceTitan outage, February 2026: Job Booking Issue
ServiceTitan reported and resolved an incident: Job Booking Issue. It lasted 1.3 hours.
OKResolved
From ServiceTitan's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.3 hours
- Impact
- major
- Affected
- Job Booking
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
ServiceTitan has not given a cause in its updates. We never guess one.
How it was resolved
Our engineering team has completed monitoring and confirmed that the underlying issue impacting Job Booking has been successfully resolved. Normal functionality has been restored for all customers. If you still encounter any further difficulties, please contact our Support team. We apologize for the inconvenience and appreciate your patience!
Timeline
Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.
- identified
We have identified an issue affecting Job Booking and are actively working on a resolution.
- identified
We are continuing to work on a fix for this issue.
- identified
We are continuing to work on a fix for this issue.
- monitoring
We have addressed the underlying cause of the issue and are currently monitoring the system to ensure stability. We will update this status page once a full resolution is confirmed. We advise all users to perform a hard refresh and clear their browser cache. If you continue to experience issues after doing so, please reach out to our Support team for further assistance. We appreciate your patience as we work to fully resolve this issue!
- resolved
Our engineering team has completed monitoring and confirmed that the underlying issue impacting Job Booking has been successfully resolved. Normal functionality has been restored for all customers. If you still encounter any further difficulties, please contact our Support team. We apologize for the inconvenience and appreciate your patience!
What this means for a business (and what to check now)
- Retry anything that failed during the 1.3 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ServiceTitan incidents
- [Reporting] Service Availability Issue, resolved after 38 minutes
- [CCPro] 3rd Party Service Availability Issue, resolved after 1.7 hours
- Enterprise Hub/Login Issues, resolved after 1.2 hours
- Contact Center Pro Issue: Cannot Access the Application, resolved after 2 hours
- [Fleet Pro] Service Availability Issue, resolved after 1.6 hours
Hear about the next ServiceTitan incident as it starts
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