ServiceTitan outage, May 2026: Errors Accessing ServiceTitan

ServiceTitan reported and resolved an incident: Errors Accessing ServiceTitan. It lasted 49 minutes.

Resolved

From ServiceTitan's official status page, in their words.

What happened

Started
Resolved
Duration
49 minutes
Impact
major
Affected
Office
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

ServiceTitan has not given a cause in its updates. We never guess one.

How it was resolved

ServiceTitan marked it resolved at 28 May 2026, 5:00 am without a written explanation of the fix.

This incident on the ServiceTitan status page

Timeline

Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.

  1. investigating

    We are actively investigating an issue that is causing difficulties accessing the ST application. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.

  2. investigating

    We have not had any additional errors since ~11:10 AM pacific time. Our engineers are continuing to investigate the issue.

  3. monitoring

    We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific. We greatly appreciate your continued patience & understanding.

  4. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 49 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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