ServiceTitan outage, July 2026: Service Availability Issue
ServiceTitan reported and resolved an incident: Service Availability Issue. It lasted 50 minutes.
OKResolved
From ServiceTitan's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 50 minutes
- Impact
- critical
- Affected
- Office
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
ServiceTitan has not given a cause in its updates. We never guess one.
How it was resolved
The issue impacting service availability has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Timeline
Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.
- investigating
We are actively investigating an issue that may be causing service availability issues for a small subset of customers. We will provide additional details as we learn more. We greatly appreciate your patience and understanding as we work toward a resolution.
- monitoring
We have deployed a fix for the issue impacting service availability and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
- resolved
The issue impacting service availability has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
What this means for a business (and what to check now)
- Retry anything that failed during the 50 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ServiceTitan incidents
- [Reporting] Service Availability Issue, resolved after 38 minutes
- [CCPro] 3rd Party Service Availability Issue, resolved after 1.7 hours
- Enterprise Hub/Login Issues, resolved after 1.2 hours
- Contact Center Pro Issue: Cannot Access the Application, resolved after 2 hours
- [Fleet Pro] Service Availability Issue, resolved after 1.6 hours
Hear about the next ServiceTitan incident as it starts
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