ServiceTitan outage, August 2025: Contact Center Pro Issues
ServiceTitan reported and resolved an incident: Contact Center Pro Issues. It lasted 1 minute.
OKResolved
From ServiceTitan's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1 minute
- Impact
- none
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
ServiceTitan has not given a cause in its updates. We never guess one.
How it was resolved
We have resolved an issue that occurred from 6:04am PST - 6:45am PST for Contact Center Pro. During this period CCPro customers would have experienced intermittent stability issues. At this time, this has been completely resolved, but our engineers continue to monitor the platform closely.
Timeline
Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.
- resolved
We have resolved an issue that occurred from 6:04am PST - 6:45am PST for Contact Center Pro. During this period CCPro customers would have experienced intermittent stability issues. At this time, this has been completely resolved, but our engineers continue to monitor the platform closely.
What this means for a business (and what to check now)
- Retry anything that failed during the 1 minute.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ServiceTitan incidents
- [Reporting] Service Availability Issue, resolved after 38 minutes
- [CCPro] 3rd Party Service Availability Issue, resolved after 1.7 hours
- Enterprise Hub/Login Issues, resolved after 1.2 hours
- Contact Center Pro Issue: Cannot Access the Application, resolved after 2 hours
- [Fleet Pro] Service Availability Issue, resolved after 1.6 hours
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