ServiceTitan outage, September 2025: Enterprise Hub - Login and Performance Issues
ServiceTitan reported and resolved an incident: Enterprise Hub - Login and Performance Issues. It lasted 1 minute.
OKResolved
From ServiceTitan's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1 minute
- Impact
- none
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
ServiceTitan has not given a cause in its updates. We never guess one.
How it was resolved
On 09/03/2025 from approximately 09:00AM PST - 09:25AM PST, our teams identified issues that caused login issues and performance degradation on Enterprise Hub. We have fixed the issue, stabilized functionality, and have been monitoring closely for any further issues.
Timeline
Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.
- resolved
On 09/03/2025 from approximately 09:00AM PST - 09:25AM PST, our teams identified issues that caused login issues and performance degradation on Enterprise Hub. We have fixed the issue, stabilized functionality, and have been monitoring closely for any further issues.
What this means for a business (and what to check now)
- Retry anything that failed during the 1 minute.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ServiceTitan incidents
- [Reporting] Service Availability Issue, resolved after 38 minutes
- [CCPro] 3rd Party Service Availability Issue, resolved after 1.7 hours
- Enterprise Hub/Login Issues, resolved after 1.2 hours
- Contact Center Pro Issue: Cannot Access the Application, resolved after 2 hours
- [Fleet Pro] Service Availability Issue, resolved after 1.6 hours
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