ServiceTitan outage, June 2025: Enterprise Hub Login Issues

ServiceTitan reported and resolved an incident: Enterprise Hub Login Issues. It lasted 51 minutes.

Resolved

From ServiceTitan's official status page, in their words.

What happened

Started
Resolved
Duration
51 minutes
Impact
major
Affected
Enterprise Hub
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

ServiceTitan has not given a cause in its updates. We never guess one.

How it was resolved

ServiceTitan marked it resolved at 19 June 2025, 4:47 am without a written explanation of the fix.

This incident on the ServiceTitan status page

Timeline

Oldest first, from the first notice to the resolution. From ServiceTitan's official status page, in their words.

  1. investigating

    Some ServiceTitan users may be experiencing issues with logging into Enterprise Hub. We advise that users already logged in not attempt to refresh or log out. Our engineers are currently investigating the cause and looking for a resolution. Thank you for your patience!

  2. monitoring

    Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

  3. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 51 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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