Salesforce outage, October 2026: Feature service disruption on BRA14, BRA24, BRA36, BRA48

Salesforce is reporting an incident: Feature service disruption on BRA14, BRA24, BRA36, BRA48. It is still open.

Degraded

From Salesforce's official status page, in their words.

What happened

Started
Status
investigatingcauseofissue
Duration
3 days so far
Impact
minor
Affected
BRA14, BRA24, BRA36, BRA48, BRA50, USA3S, USA346, USA564, USA638, USA648, USA720, USA936S

Why it happened

Salesforce has not given a cause yet. We never guess one.

This incident on the Salesforce status page

Timeline

Newest first. From Salesforce's official status page, in their words.

  1. investigatingcauseofissue

    We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

What this means for a business

  • Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
  • Reply to urgent customers from your normal mailbox.
  • Form leads and chats are usually kept and delivered late, not lost.

The full guide: what to do when a service you rely on is down

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