Rippling outage, November 2025: General service degradation
Rippling reported and resolved an incident: General service degradation. It lasted 1 hour.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1 hour
- Impact
- major
- Affected
- Rippling App
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- investigating
We are experiencing degradation across multiple services due to high load on a database critical to groups
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 1 hour.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
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